Shipping policy
Terms of Service – Lyla’s Blend
OVERVIEW
Welcome to Lyla’s Blend! The terms “we”, “us” and “our” refer to Lyla’s Blend. Lyla’s Blend operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Lyla’s Blend is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to device type and settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Lyla’s Blend reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Lyla’s Blend confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Lyla’s Blend may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the contact information provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores.
SECTION 5 – SHIPPING AND DELIVERY
Please review our Shipping Policy [LINK] for full details. In short:
-
Orders are processed promptly and shipped with care.
-
Domestic and international delivery times are estimates only.
-
You are responsible for customs, import duties, and other fees.
-
Title and risk pass to you once the carrier receives the package.
-
Every order is prepared with attention to detail, and includes a curated unboxing experience with small personal touches such as handwritten notes or little surprises in the initial batches.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including trademarks, text, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Lyla’s Blend, its affiliates or licensors and are protected by copyright and other intellectual property laws.
You may use the Services for personal, non-commercial use only. Unauthorized use may violate copyright, trademark, or other intellectual property laws. All rights not expressly granted herein are reserved by Lyla’s Blend.
SECTION 7 – OPTIONAL TOOLS
You may have access to third-party customer tools as part of the Services. We provide access “as is” without warranties. Any use of these tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for content, policies, or transactions on third-party websites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Lyla’s Blend is powered by Shopify. All purchases are made directly with Lyla’s Blend. Shopify is not responsible for sales, products, or transactions between you and Lyla’s Blend.
SECTION 10 – PRIVACY POLICY
All personal information is subject to our Privacy Policy [LINK]. By using the Services, you acknowledge that you have read and understand our Privacy Policy.
SECTION 11 – FEEDBACK
By submitting feedback, you grant Lyla’s Blend a worldwide, perpetual, royalty-free license to use such feedback. Feedback must not violate any third-party rights.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors or inaccuracies, including pricing, product descriptions, promotions, and availability.
SECTION 13 – PROHIBITED USES
You may use the Services for lawful purposes only. Prohibited uses include infringement of IP, harassment, malware, spam, and any conduct that may harm Lyla’s Blend, Shopify, or users.
SECTION 14 – TERMINATION
We may terminate or suspend access at our discretion. Certain sections (IP, feedback, disclaimers, liability, governing law) survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” without warranties of any kind, either express or implied, including merchantability, fitness for purpose, or non-infringement.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lyla’s Blend, Shopify, and affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Lyla’s Blend, Shopify, and affiliates against any claims, damages, or losses arising from your breach of these Terms or violation of law or third-party rights.
SECTION 18 – SEVERABILITY
If any provision is unenforceable, the remainder of the Terms remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right does not constitute a waiver. These Terms constitute the entire agreement between you and Lyla’s Blend.
SECTION 20 – ASSIGNMENT
You may not assign these Terms. Lyla’s Blend may assign or delegate rights and obligations without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.
SECTION 22 – HEADINGS
Headings are for convenience and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Your continued use constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to: